


There was recently a bug where MediaShout wouldn't even open and would show an error. Support gave us a crazy workaround to get it to play the whole song, but the scrub bar gets all jacked up when you do it so you can't properly time anything. I've also had issues in the past where if you play music with its built-in music player, it will cut the music short. There were just a few minutes before service was supposed to start, so we had no time to wait for a support ticket, and the knowledge base is a joke when it comes to actual issues, so the techs will be running the service from PowerPoint and Winamp today. I did the usual troubleshooting steps, but that didn't fix it. Windows had no problem recognizing all of our monitors.

The person who takes over for me when I'm gone called me a little bit ago and said MediaShout stopped recognizing our projectors (the primary monitor was the only thing it recognized). Unfortunately, I had to work today, and of course MediaShout decides to freak out while I'm gone. I've encountered so many bugs that interfere with normal operations. My experience with it has been nothing but horrible. Long story short, my pastor is the type of guy to buy expensive solutions without either doing much research and/or consulting me first, so we have been stuck with MediaShout 4.5 for the past year or two.
